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Tonbridge Swimming Pool Quest Stretch Plaque Unveiled

 

Tonbridge Swimming Pool celebrated retaining its ranking as one of the top performing centres in the country last week with the unveiling of a Quest Stretch plaque.

CAS 0014 Web ResThe plaque, which was awarded by the UK’s leading assessor for sport and leisure, was unveiled by Alan Nicholl, Chairman of Tonbridge & Malling Leisure Trust (tmactive), Cllr Maria Heslop, Tonbridge & Malling Borough Council's Cabinet Member for Community Services, and Tonbridge Swimming Pool’s General Manager Gary Littlejohn.

The Centre passed the toughest assessment offered by Sport England’s national quality scheme, Quest, to be rated ‘outstanding’ for a second time. It isone of only 16 centres nationally to achieve this award along with Larkfield Leisure Centre.

The scheme is designed to ensure that sports and leisure centres continuously improve to meet the needs of their customers and staff. The advanced award shows that Tonbridge Swimming Pool is delivering the highest standards in all aspects from the hygiene and cleanliness of the centre and its facilities to the quality of its programmes and general service.

The Pool underwent a meticulous two-day assessment as well as a mystery visit with assessors appraising all elements of the Centre’s management and operations as well as the service it delivers to customers. To make the process even tougher, managers were not informed when the assessor or mystery visitor would be arriving and customers were consulted as part of the assessment. The Centre demonstrated excellence in its contribution to the health and wellbeing of the local community.