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Dear Customer

 

CORONAVIRUS PANDEMIC UPDATE

It is with regret we inform all our valued customers that in line with Government instruction Larkfield Leisure Centre, the Angel Centre and Tonbridge Swimming Pool are now closed until further notice.

During this time of self-isolation we have produced a FREE Health Platform to ensure you stay active at home - take a look

MEMBERSHIPS

  • If you are a Direct Debit customer your DD has been frozen. You do not need to cancel at your bank as we will call no further payments until we re-open when any outstanding balances will be credited.
  • All Annual payers will have their membership period extended in line with the eventual length of closure. 

COURSES

  • If you pay for courses, your DD has been frozen, please don't cancel your DD at the bank - this will ensure we can reinstate your place simply and easily when we are back up and running.  
  • If you pay for a course in 15 week installments, we have frozen your account and will reinstate when courses are up and running again.  There is no need to take any action.

Please bear with us in the short term if you have any additional queries which should be directed to memberships@tmactive.co.uk as our admin teams are very stretched.

Please try to keep positive and active – take a look at our FREE Health Platform for workouts, advice and more. We hope to welcome you back sooner rather than later.

Best Regards,

 

Martin Guyton
Chief Executive